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- Informational Message - Informational Message
- Description of Work: Please be advised that ICE Data Services will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network.
Impact: Loss of data flow, momentary impact, switch hits and/or increased latency.
Services Impacted: LCN services traversing Chicago, IL, USA [350C] will be impacted for the duration of this maintenance event.
Location: Chicago, IL, USA [350C]
Window Start Date/Time: SATURDAY 20JUN2026 16:00 EDT (SATURDAY 20JUN2026 20:00 UTC)
Window End Date/Time: SUNDAY 21JUN2026 00:00 EDT (SUNDAY 21JUN2026 04:00 UTC)
Reference #: CHG1444662
If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below.
ICE Data Services | 24x7 Network Operations
clientnetworks@ice.com
US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1
Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above.
Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- Informational Message - Informational Message
- Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue.
Impact: Loss of data flow, momentary impact, switch hits and/or increased latency
Services Impacted: RED ring services traversing Chicago, IL, USA [350C] - Carteret, NJ, USA [CAR] are impacted by this event.
Services Not Impacted: BLUE ring services traversing Chicago, IL, USA [350C] - Carteret, NJ, USA [CAR] are not impacted by this event.
Location: Chicago, IL, USA [350C] - Carteret, NJ, USA [CAR]
Window Start Date/Time: THURSDAY 16JUL2026 20:00 EDT (FRIDAY 17JUL2026 00:00 UTC)
Window End Date/Time: FRIDAY 17JUL2026 05:00 EDT (FRIDAY 17JUL2026 09:00 UTC)
Reference #: CC63300697
If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below.
ICE Data Services | 24x7 Network Operations
clientnetworks@ice.com
US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1
Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above.
Adjust your current notification preferences by visiting: www.ice.com/subscriptions
- Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network.
Impact: Loss of data flow, momentary impact, switch hits and/or increased latency.
Services Impacted: B side services traversing Toronto, Canada [TR1] - Chicago, IL, USA [350C] are impacted by this event.
Services Not Impacted: A side services traversing Toronto, Canada [TR1] - Chicago, IL, USA [350C] are not impacted by this event.
Location: Toronto, Canada [TR1] - Chicago, IL, USA [350C]
Window Start Date/Time: SATUR
- Informational Message - Informational Message
- Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue.
Impact:Loss of data flow, momentary impact, switch hits and/or increased latency.
Services Impacted:Wireless services traversing Aurora, IL, USA [AUR] - Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event.
Location:Aurora, IL, USA [AUR] - Carteret, NJ, USA [CAR]
Window Start Date/Time:THURSDAY 16JUL2026 17:00 EDT (THURSDAY 16JUL2026 21:00 UTC)
Window End Date/Time:THURSDAY 16JUL2026 18:00 EDT (THURSDAY 16JUL2026 22:00 UTC)
Reference #:CC63293333
If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below.
ICE Data Services | 24x7 Network Operations
clientnetworks@ice.com
US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1
Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above.
Adjust your current notification preferences by visiting:www.ice.com/subscriptions
- UPDATE:Service remains impacted due to weather. Further updates will be provided as they are received.
- Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network.
Impact: Loss of data flow, momentary impact, switch hits and/or increased latency.
Services Impacted: Wireless services traversing Aurora, Illinois [AUR] Secaucus, NJ [NY4] will be impacted for the duration of this maintenance event.
Location: Aurora, Illinois [AUR] Secaucus, NJ [NY4]
Window Start Date/Time: THURSDAY 16JUL2026 19:00 EDT (THURSDAY 16JUL2026 23:00 UTC)
Window End Date/Time: THURSDAY 16JUL2026 21:00 EDT (FRI
- Normal - Normal
- The issue causing a delay for Webhook tasks has been resolved. Services have been restored to normal operation.
- Normal - Normal
- Normal - Normal
- Normal - Normal
- Normal - Normal
- Normal - Normal
- Normal - Normal
- The issue previously communicated with advisory A26-0402204718, which impacted ICE Servicing Digital has been resolved.
Thank you for your patience as we worked to correct this issue.Please communicate this alert internally within your organization.
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